Test Your Computer Retest
The purpose of this page is to test your computer's web browser. It will collect information from your computer to assist us if we need to troubleshoot any problem you are having. If you change any browser settings you must use the retest button to refresh this data instead of using your browser refresh button. You cannot watch NIH-only or HHS-only VideoCasts unless your computer is on the NIH network, HHS network or uses NIH VPN service.
| # | Test Name | Test Result | Pass | ||||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | Do you have an up-to-date browser? | Generic crawler 5.0 |
Failed |
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| 2 | Do you have Java Script enabled? | No |
Failed |
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| 3 | Is your Internet connection fast enough? Broadband 512 kbs or faster is required. | Not detectable with JavaScript disabled |
Failed |
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| 4 |
Does your computer have access to World Accessible, NIH-only or HHS-only
VideoCasts?
Please note - most VideoCasts are world accessible. If your computer is on an ISP outside of the NIH or HHS network it is normal to receive ”No” for NIH-only or HHS-only events. IP address: 3.139.94.67 |
|
Passed |
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| 5 | Do you have pop-ups blocked? | No |
Passed |
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| 6 | Platform | Unknown Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com) |
n/a | ||||||
| 7 | Time zone difference | Not detectable with JavaScript disabled | n/a | ||||||
| 8 | Display properties | Screen size: 0x0 | n/a | ||||||
| 9 |
Service Code Please send us this service code if you need assistance. If you email us or open a service ticket, include this code. |
n/a |