The purpose of this page is to test your computer's web browser and Flash software. It will collect information from your computer to assist us if we need to troubleshoot any problem you are having. If you change any browser settings you must click here to refresh this data instead of using your browser refresh button.
You will not be able to watch live VideoCasts with a dial-up modem. A broadband connection of 512 kbs or faster is required.
You will not be able to watch VideoCasts if your network firewall blocks port 1935. This has to be allowed through your firewall to connect to our events.
You cannot watch NIH-only or HHS-only VideoCasts unless your computer is on the NIH network, HHS network or uses NIH VPN service.
| Test Results | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| 1 | Do you have an up-to-date browser? | Generic crawler 2.0 |
Failed
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| 2 | Do you have Java Script enabled? | No |
Failed
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| 3 |
Is your Internet connection fast enough? Dial-up modems not supported. Broadband 512 kbs or faster is required. |
Not detectable with JavaScript disabled |
Failed
|
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| 4 |
Do you have port 1935 open? Make sure your firewall does not block port 1935. |
Open ports: |
Failed
|
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| 5 |
Does your computer have access to World Accessible, NIH-only or HHS-only VideoCasts? Please note - most VideoCasts are world accessible. If your computer is on an ISP outside of the NIH or HHS network it is normal to receive ”No” for NIH-only or HHS-only events. IP address: 54.226.5.29 AMAZON.COM INC. ASHBURN, VIRGINIA AMAZON.COM more info |
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Passed
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| 6 | Do you have pop-ups blocked? | No |
Passed
|
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| 7 | Flash Player | Not tested or result unavailable | Failed
|
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| 8 | Platform | Unknown CCBot/2.0 |
n/a | |||||||
| 9 | Time zone difference | Not detectable with JavaScript disabled | n/a | |||||||
version 14.0.1.1 Enterprise
Test Videos
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World Accessible |
(1000K, 768K, 512K and 256K world accessible video with Flash H.264 codec) You have permission to play this video. |
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NIH-Only |
(512K and 256K with Flash H.264 codec - Only available to computers on the NIH network or NIH VPN) You do not have permission to play this video. |
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HHS-Only |
(512K and 256K with Flash H.264 codec - Only available to computers on the HHS network or NIH VPN) You do not have permission to play this video. |
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